Refund policy

We take product quality and customer satisfaction seriously. Please read our refund policy carefully:

No Refund for Opened Products

For hygiene and safety reasons, we strictly do not accept refunds or returns for any opened or used items.

If You Suspect the Product is Fake or Have Concerns

If you have doubts about the authenticity or condition of the product, do not open it. You must contact us immediately and arrange a return.

Return Condition Requirement

To be eligible for a refund, the item must be:

  • Unopened
  • Unused
  • In its original packaging and condition

Return Process

Please notify us within 7 days of receiving your order if you wish to return the product. Once approved, you may send it back to us.

Refund Approval

Refunds will only be processed after we receive and inspect the returned item to ensure it meets our conditions.

By purchasing from us, you agree to this policy.

Thank you for your understanding.